Last Updated: March 1, 2026
1. Program description. When you opt in to FixIt’s SMS program, you may receive text messages from us about repair assistance, appointment reminders, status updates, tips, and other information related to the FixIt app and services. Message frequency varies based on your activity and preferences.
3. Help and support. If you have issues with the messaging program, reply with the keyword HELP for more assistance, or contact us directly at support@getfixitapp.com.
4. Carrier responsibility. Carriers are not liable for delayed or undelivered messages.
5. Message and data rates. Message and data rates may apply for messages sent to you by us and messages you send to us. You will receive messages as needed in connection with the program. For questions about your text or data plan, contact your wireless provider.
6. Privacy. For questions about privacy, please see our Privacy Policy.
Our SMS messages are delivered using Twilio. By participating in this program, you acknowledge that Twilio provides the underlying messaging platform and that your phone number and message content may be processed by Twilio in accordance with their privacy policy and terms. For more information, see Twilio’s Privacy Policy and Terms of Service.